Frequently asked questions (FAQs)

What is Casa Suli?

Casa Suli is a holiday apartment in Siracusa, Sicily, designed for modern travelers seeking an authentic Sicilian experience that balances rest, remote work, and la dolce vita.

It’s ideal for couples, families, creatives, and remote professionals looking for comfort, focus, and a local lifestyle.

What amenities does the apartment offer?

Casa Suli is fully equipped for both short and longer stays. Amenities include:

  • Master bedroom with en-suite bathroom and enclosed balcony

  • Twin bedroom with two single beds

  • Additional shared bathroom

  • Dedicated office space with high-speed Wi-Fi

  • Kitchen and living area with sofa bed for two

  • Wall-mounted Smart TV with Netflix

  • Washing machine, dryer, and dishwasher

  • Air conditioning throughout

  • Self check-in for flexible arrivals

Is Casa Suli suitable for remote work or workations?

Yes. Casa Suli was designed with remote work in mind.

The apartment features a dedicated office room with multiple desks, comfortable seating, air conditioning, and reliable high-speed Wi-Fi — making it suitable for solo remote workers, couples, or small teams.

Are there additional services available?

Yes. A guitar is available for guest use.

We are also planning to introduce optional bicycle and motorbike rental in the future to help guests explore Siracusa more easily.

What attractions are nearby?

Casa Suli is ideally located for exploring Siracusa on foot or by short transport:

  • Basilica Santuario Madonna delle Lacrime - 12 min walk

  • Catacomba di San Giovanni - 12 min walk

  • Greek Theatre, Ear of Dionysius, Roman Amphitheatre & Archimede Museum - ~20 min walk / 6 min drive

  • Ortigia Island & Duomo - ~36 min walk

  • Sea-view bar - 9 min walk

  • “Discesa libera a mare” (beach free access) - 17 min walk

  • Bus stops - 4 min walk (Yes, it takes you to the sea-side too!)

Is Casa Suli available for bookings now?

Yes, Casa Suli is currently welcoming guests.

You can check availability and book securely via:

All booking, payment, and cancellation terms are managed directly by the selected platform.

Do you offer direct bookings?

Yes. For longer stays, workations, or personalised requests, you can contact us directly.

Direct bookings may include:

  • Best available rates

  • Long-stay discounts

  • Flexible arrangements where possible

How can I contact you for more information?

📧 Email: support@casasuli.com
💬 Instagram: @casasuli.sicily
📍 Location: Siracusa, Sicily

We’re happy to help you plan a stay that fits your rhythm - whether it’s work, rest, or both.

a bunch of boats that are sitting in the water

Shop Sicily – E-Commerce Platform

What is Shop Sicily?

Shop Sicily is the online boutique of Casa Suli, created to share authentic Sicilian flavours and small-batch products with our guests and friends around Europe.

What products do you offer?

Our collection includes:

  • Sicilian pistachio creams and nut spreads

  • Traditional sweets and treats (nougats, chocolates, biscotti)

  • Olive oils and gourmet pantry items

  • Curated gift sets and bundles

What payment methods are accepted?

We currently accept:

  • Debit and credit card payments (online checkout)

  • Cash payments - available only for local collection orders

What delivery options are available?

We ship from two locations:

  • Within Italy – Orders are prepared and shipped directly from Sicily.

  • Within the Baltic countries (Lithuania, Latvia, Estonia) – Orders are shipped from Lithuania.

Shipments are processed within 48 hours after payment confirmation.
Depending on your region, we use Omniva, DPD, or Lietuvos Paštas, and the buyer pays shipping fees at checkout.

Can I purchase Sicilian products while staying at Casa Suli?

Absolutely - and we encourage it! 🍋

Guests staying with us can purchase Shop Sicily products directly at the property, with a special 10 % guest discount on any items you’d like to take home.

If you wish to pre-order, simply email support@casasuli.com or mention your request during your stay.

Why buy at Casa Suli itself?

  • 💰 Cost savings: No shipping fees or checkout charges.

  • 🧺 Convenience: Products ready for you before departure.

  • 🌿 Sustainability: Less packaging and transport emissions.

What is your return policy?

We accept returns only if a product arrives incorrect or damaged.
Please contact our support team within 7 days of receiving your order at support@casasuli.com to initiate the return process.

How should I use the Sicilian pistachio creams and spreads?

  • Classic Sicilian Style: Spread on fresh bread or brioche for breakfast.

  • Pure Indulgence: Enjoy a spoonful straight from the jar.

  • Dessert Twist: Drizzle over ice cream or pair with dark chocolate for a rich contrast.

How can I contact Shop Sicily?

📧 support@casasuli.com
📍 Shipping from Sicily & Lithuania
💬 Instagram @casasuli.sicily